Team communication

Outcomes:

Each team is different, and outcomes depend on may factors. With a well motivated team that enjoys the approach, improvements may be found in the following areas:

• General orientation towards outcomes, with less negative feedback
• Objectives reached more efficiently
• Over-run on costs may be reduced
• Higher engagement with teamwork and generally within organisation
• Higher levels of resilience
• An expectation that the team will succeed and that challenges can be overcome
• Improvements in communication quality and style, reduction in time wasted in meetings
• Better engagement and success rates in collaborative working
• Enhanced problem solving
• Improved staff retention
• Improved levels of mental and physical health within the team

Our process:

In order to enable lasting improvements, we coach and train team leaders and members in Solution Focused conversation techniques.

In the spirit in which Solution Focused approaches were developed, we suggest that these methods are run as an experiment within the team for a defined period of time.

At the end of the experiment, outcomes can be evaluated. What is found to be useful can be utilised and what is not can be discarded.